Professional IT Consultants: A Team Approach
All Covered provides a team of technology and customer service experts to deliver the best IT.
All Covered delivers services using a team approach. Your technology needs will not be tied to the limitations of a ‘break/fix’ IT person as often happens with small service providers. Instead as an All Covered client, you will find a team of support engineers and customer service professionals working with you to deliver the best IT services and customer care the industry has to offer.
Your client services team includes:
- A relationship manager responsible for the overall management of the relationship
- A team of support engineers who take responsibility for the day-to-day servicing
- Client Operations Representatives who are responsible for client communications, scheduling and general requests
- Senior resources to handle specialized projects, Virtual CIO capabilities, or high level strategic planning
- A Centralized Services organization for remote support, remote monitoring and back office capabilities
- A 24-hour, 7-day a week emergency support hotline
- A strong pool of consultants both locally and nationally
Our driving force is our customer's best.
- A partnership requires more than technological brilliance. Our success is not only due to our high technical competence within our offering; software integration, systems and application development, outsourcing of integration maintenance platforms and systems. Long term assignments in close cooperation with our customers also means high requirements of social competence with our consultants. To keep high quality of our services, we work more intensive that most of our competitors with our skills - even for our customers.
- At Labcal. Indonesia, humanism and high-tech goes hand in hand. It is a stated goal that the people around us shall grow and evolve. Customer's best is our driving force. If we earn your trust, we want to live up to that, and preferably exceed your expectations.
- System development (both software and hardware).
- Integration management.